Do you accept health insurance?

We are considered an out-of-network provider and will bill insurance for you using your out-of-network insurance benefits.

Where are your services provided?

Services are offered in home, school, daycares, etc. We can go into public or private schools if the principal allows outside providers into the facility.

Do you offer teletherapy?

In very rare cases, we will allow for teletherapy; however, we feel the best results come from being face to face.

What is the benefit of using our insurance?

We bill insurance as a curtesy to you. Your rate does not change regardless of whether or not we bill them, so if you have a PPO plan, we might as well bill it to to help you meet your deductible. As an out of network provider, we do not have to follow their rigid guidelines, such as collection amounts and timed limits of sessions. We do not collect deductibles, copays or coinsurance. You pay our private pay rate or the difference of what your insurance did not cover for each therapy session, up to our current private pay hourly rate.

Do we need an evaluation before starting therapy?

If you have had an assessment completed over the past year that we feel adequately reflects their current skills, we will accept the outside evaluation and simply repeat the evaluation one year from the date it was completed.

Do you offer free screenings?

Yes! We are happy to offer a free 10-15 minute screening or phone consultation with an SLP to see if your child could benefit from a full assessment.

If completed at a daycare, we MUST have a screening consent form on file first!

What payment forms do you accept?

We accept credit/debit cards as well as HSA and FSA cards. Payment is due and processed automatically on the 10th-18th day of the month following your services.

What if insurance pays you after I have already paid?

This happens often! If we have already collected money from a session and we receive payment for that session, it appears in our system as a credit. We then PAY YOU BACK directly into your checking or savings account. Fill out that ACH form in the intake paperwork as we cannot pay back credit cards, only ACH!